It's easy to use for even non technical users, fast reports with detailed information about what needs improvement are included in all plans so I don't have problems finding out which part of my site performs poorly or not at all. There isn't much more than this though as far as positive aspects go - nothing really comes to mind other then having access to such great analysis tools when working remotely from home/sitting behind multiple screens/tablets etc can be quite difficult sometimes without some kind of software like sitespeed available. Having said that however if any issues do arise they will always respond super quickly via email (which includes live chat) plus there seems to be no downtime between updates either meaning once changes get pushed through we're good! We've been able to improve our page load time by 25 seconds simply using their reporting features alone!
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