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United States of America, Corona
1 Level
715 Review
88 Karma

Review on LG 55UK7700 55-Inch 4K Ultra HD Smart LED TV (2018 Model) - Superior Entertainment Experience! by James Lozoya

Revainrating 1 out of 5

Alexa does not work optimally on LED and LCD TVs

The Alexa integration played an important role in my purchase decision. I was able to get some of the Alexa functions working (using a basic skill for LG on Alexa), but you can't turn on the TV with Alexa. It seems like an exaggeration to say that a product is Alexa-certified if the main function, turning on the TV, is missing. I checked with LG support that the TV won't turn on via Alexa. I returned the TV and bought a similar Sony model that specifically states that Alexa can be used to turn the TV on, along with other standard features you'd expect. If you're not keen on the Alexa integration, this could be a decent TV, but you're left wondering about the overall technical quality of the product. The menu navigation didn't feel intuitive, and the setup process wasn't the best in the short amount of time I've used it. I hope LG recognizes that the semi-implemented and difficult-to-use Alexa integration will lead a dissatisfied customer to choose a competitor that appears to have a more consistent IoT strategy.

Pros
  • Best of all
Cons
  • Some issues

Comments (9)

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January 25, 2023
Great picture and sound
January 19, 2023
Picture quality not good
January 15, 2023
Most user friendly tv I’ve ever owned. Great quality.
January 13, 2023
5 Stars Amazing
December 24, 2022
Be sure to turn off TruMotion!
December 13, 2022
One of the best in class of this price range. You can't go wrong.
December 11, 2022
Best 65" 4K TV for the price
December 04, 2022
Alexa Doesn't Work
October 14, 2022
One thing I wish I knew beforehand.