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1 Level
1387 Review
40 Karma

Review on Im OnCall by Brad Schaefer

Revainrating 5 out of 5

Great Software For Companies Who Want An Affordable Solution

The most important thing i like about this is the integration with google apps.The system works well and its very easy too use.Its a great product and i would highly recommend it for small businesses who want an affordable service. I dont have any dislikes or complaints. Its a great and cheap software for call centers. It has helped our business in many ways such as having an extra office worker when needed and also having a cheaper solution than using a traditional phone line. Call center solutions are expensive but this software helps keep costs down and i am able to solve problems quickly with less people being involved.

img 1 attached to Im OnCall review by Brad Schaefer



Pros
  • It really does everything we need,and was good value compared other options out there at that time so far! Very user friendly interface no issues whatsoever ,even if youre not tech savvy.Easy set up process which made installation simple without much fussing required,.You can add agents easily just by adding them manually into Google Apps from within their admin dashboard rather then needing costly additional softwares.Great customer support team were happy &
Cons
  • So-so