I received the item a week ago and it is still possible to return it. Was a gift I bought before my birthday. The device works but is not very stable. It beeps very loudly, then you vibrate a buzzer, but the electrical stimulation is too sensitive. The buttons will not reset, they will not be damaged, making it almost impossible to carry in hand with other items constantly touching the raised shock button, making it impossible for a dog to be accidentally electrocuted. Electricity at low 2/100 makes the pit bull scream like a terrible electric shock and it's at level 2. It goes up to 100. Raised buttons misfire constantly. Sunken keys would be better. I received this 2 weeks ago as a birthday gift that my wife bought just a month ago. I plan to buy another one but not this model. Thank you, I have the original box that I just received it in. ---- ----------------------- I SHOULD NOT RECEIVE A MESSAGE FROM THE SELLER YET. MY WIFE PURCHASED 30 DAYS BEFORE BIRTHDAY (CHRISTMAS GIFTS ONLY) UNTIL I RECEIVED THE PRODUCT, ALMOST ALL THE 30 DAY RETURN RIGHTS HAVE BEEN USED (HIDDEN IN HER CLOSET), SO WHEN I RECEIVED THE PRODUCT I STARTED TRYING FROM my dog, when I understood the button, the problem of raised buttons, due to which it is impossible to even carry your keys in your hands, or even an ink handle, or just put it in your pocket, it will easily press / hit / accidentally acts on the triggered ZApp and on itself and on itself. IF IT SHOULD NOT BE FIXED. FOR THE 2ND TIME I'M SENDING A REFUND REQUEST. SIMPLY TRANSFER TO MY AMAZON ACCOUNT OR TO THE CARD USED IN THE TRANSACTION. THANK YOU, I WOULD APPRECIATE YOUR ANSWER BEFORE I CALLED VISA AND RECEIVED A CANCELLATION INVOICE. YOU CAN CLEARLY SEE WHAT I DESCRIBED ABOUT THE RAISED ORANGE BUTTON. IT MUST BE LOW OR AT MINIMUM LEVEL TO AVOID CONTINUOUS ACCIDENTAL SHOCK.
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