The team has been very supportive in our initial phases which is extremely important at this stage for us so far good! I don't have any issues with it right now but we are looking forward getting started soon & wish them best luck going ahead!! It gives you all-inclusive package that can scale as per requirement without having multiple departments working separately each day towards same goal or set objective - i guess thats what makes its value proposition strong! I like the ease of use, the ability to get the job done and the overall customer service. I dislike the price. It's very expensive, and the customer service is just as bad. It's a great solution, but I do not recommend it. We have been able to solve our problems with Operata. We have been able to connect our customers to our system. We have been able to provide them with the products they need.