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Operata Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Professional Services, Twilio Consulting

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Description of Operata

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Most reliable open source ticketing system i have ever used

The best part is that it's an open source product which makes debugging very easy for myself as well my team members in future too! And also we can integrate with our existing tools such as Jenkins or any other CI tool easily without having additional plugins/add-ons installed separately! I have been working at this project since last 5 years now i am facing some issues but no one from operatas side has replied me so far!! Also pricing structure could be little bit higher than competitors like…

Pros
  • The best part is that it's an open source product which makes debugging very easy for myself as well my team members in future too! And also we can integrate with our existing tools such as Jenkins or any other CI tool easily without having additional plugins/add ons installed separately!
Cons
  • We have a huge size of organization, it's difficult to maintain

Revainrating 4 out of 5

Value for Money - Easy to use & quick implementation

The team has been very supportive in our initial phases which is extremely important at this stage for us so far good! I don't have any issues with it right now but we are looking forward getting started soon & wish them best luck going ahead!! It gives you all-inclusive package that can scale as per requirement without having multiple departments working separately each day towards same goal or set objective - i guess thats what makes its value proposition strong! I like the ease of use, the…

Pros
  • It works great
Cons
  • I never get a response when I call

Revainrating 5 out of 5

One Stop Shop For All Data Analytics

The best thing about this software is that it has an easy interface which makes working with it very simple for even new users. It's also extremely reliable because we've never had any issues using their service. There are some things I don't like as much such as you can only have one instance running at once but other than that everything was great! If there were more options available in terms of pricing then maybe they could be better off competing against eachother instead of just being…

Pros
  • Easy to use
  • Great support team (when needed)
  • Reliable & secure solutionI'd definitely recommendOpera Software, Inc.'s services if your organization needs help managing multiple databases within Oracle Cloud Infrastructure
Cons
  • Some little things