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Pivot Technology Solutions Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Professional Services, Twilio Consulting

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Description of Pivot Technology Solutions

Accelerating technology modernization through end-to-end services and expert support.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great customer support during outage

I like that they are always available to provide help for any of our IT needs, whether it's day or night! The staff is friendly as well which makes working with them easy at all times!! Nothing so far but we have had positive experiences throughout this process. Would recommend anyone looking into purchasing an EPO/VPO look no further than pivot tech solutions. !! Make sure you do your research before signing anything. ! You will not be disappointed in their service level!! I like that we…

Pros
  • Being able get immediate assistance whenever needed by phone call (or email) has been great; especially since there isn't much downtime during office hours
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Delivered outstanding results for all aspects

They are very responsive and very helpful! I honestly cannot think of anything that I don't like about them. The staff is always willing to go above and beyond to help you out with your problem. The best thing about Pivot is their customer service. If there is an issue, they will make it right. It has been a pleasure working with Pivot. Their ability to deliver solutions and turn ideas into reality is unparalleled. We have used 3 other companies in the past to try and solve our business…

Pros
  • Always ready when we need assistance from any member within this organization.
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Excellent Experience With Experienced Professional Team

The team is very professional, experienced and knowledgeable and they go above and beyond to ensure we are happy with our experience working with them! They have been instrumental in helping us modernize many of our systems across multiple locations for better customer service. We needed someone who could help us understand how to manage and implement new technologies as well as assist in making sure that everything was being implemented correctly. We had an excellent relationship all around. I

Pros
  • Very reliable
  • Great communication skills
  • Helpful resources available when you need it.
  • Highly skilled technicians/engineers (as demonstrated through implementation).Very responsive & courteous support staff during project time frame
Cons
  • Nothing so far