They are very responsive and very helpful! I honestly cannot think of anything that I don't like about them. The staff is always willing to go above and beyond to help you out with your problem. The best thing about Pivot is their customer service. If there is an issue, they will make it right. It has been a pleasure working with Pivot. Their ability to deliver solutions and turn ideas into reality is unparalleled. We have used 3 other companies in the past to try and solve our business problems but Pivot is by far the most professional and easy to work with.