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1 Level
1298 Review
46 Karma

Review on ChatbotsBuilder by Rashan Jimenez

Revainrating 4 out of 5

A great chatbot solution for Messenger

The UI is easy to understand even without any prior knowledge about AI or ML.The tutorials are very helpful in terms of understanding how things work when using this service. There's no way to run your own tests so you have to rely on their support team. I would suggest trying it out first before making a decision as there aren't many other options available these days. We wanted something where our visitors could interact with us directly through messenger instead of having to visit the website. This allowed them to get more information from us at once which reduced bounce rate & increased conversion rates.

Pros
  • Easy for anyone within an organisation (even non tech savvy people)to make use
  • Very intuitive interface great resource centre too!
Cons
  • Lackluster customer services, especially around testing
  • Not clear whether they offer customisation