A lot of benefits for my business to manage all aspects in one place! It saves me time as well so I can focus more energy into other things that are important too like client service/customer satisfaction etc.. The only thing is sometimes it lags or takes awhile before you see updates but thats just because there's always alot going through with this site which makes sense since we're dealing w our customers daily & have lots coming at us every day!! None really though-it does what its supposed 2 do perfectly.