I love to walk and camp, therefore I'm always looking for high-quality outdoor cooking equipment. I was therefore delighted to discover a large selection of items at the iBasingo online store that suited my demands. My excitement, though, was fleeting. Despite paying for express shipping, my item took considerably longer than anticipated to arrive, and when it did, I was unhappy to discover that the goods was not as advertised on the website. Even worse, when I called their customer support to ask for a refund, all I received in return were unhelpful and condescending comments. It was obvious that they were only interested in getting me off their hands and had no desire to find a solution to my problem. The entire encounter left me feeling dissatisfied and let down. I had put my trust in iBasingo to provide high-quality goods and attentive customer service, but they fell short. I was left with a terrible taste in my mouth because of their lack of professionalism and disrespect for the happiness of their consumers. I eventually had to go through a drawn-out process to get a refund, and I'd never use iBasingo for another purchase. Despite having a nice assortment of outdoor kitchen gear, this business should be avoided due to its subpar customer service and lack of moral character.