-easy to use- the dashboard is clean and easy to navigate- easy to set up- easy for users to learn- it's flexible- it's affordable- and it's easy to add new fields. I wish the user interface was a little cleaner. I wish there was a way to add a custom field to the list of fields to choose from. I don't like that the fields are limited. I would like to have more choices. I would like to be able to add custom fields. I think people-trak is a great tool for small businesses and startups. We used to use a spreadsheet to keep track of employees, but it was a very manual process. People-Trak made that process much simpler.