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South Korea
1 Level
660 Review
20 Karma

Review on LEIRUI by Matthew Mosley

Revainrating 1 out of 5

An Upsetting and Disappointing Experience with the LEIRUI Online Store

I just had a terrible experience with LEIRUI's online store. In spite of the fact that they claim to carry a wide variety of products, I did not find their selection to be very extensive. The website was difficult to navigate, and as a result, it was challenging for me to locate the things that I required. It was quite aggravating to have to spend a lot of time browsing through their website in order to get what I needed. I was eventually successful in locating the item I required and afterwards placed an order for it. On the other hand, the pace of the delivery was more slower than I had anticipated. The fact that it took significantly longer for my products to arrive than the amount of time that had been projected for delivery caused me a great deal of hardship. In addition, the packaging was substandard, and as a result, the products I ordered were damaged while in transit. The quality of the things I was sent was, unfortunately, below average. The laptop that I bought was quite sluggish, and it did not come pre-loaded with all of the capabilities that I required. The cables that I purchased were of poor quality and easily snapped in half. When I tried to get in touch with their customer support service to discuss these difficulties, I was received with a lack of empathy and comments that were not helpful. My time spent shopping at LEIRUI's online store was, on the whole, not very satisfying. I was left feeling angry and dissatisfied as a result of their restricted product selection, lengthy delivery timeframes, and poor quality products. In spite of the fact that they assert to have everything, my observations lead me to believe otherwise. I would not suggest LEIRUI to anybody else, and in the future I will look into other internet retailers to satisfy my need for technological products.

Pros
  • Delivery that is both quick and dependable.
Cons
  • Some of the products have insufficient packing.