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1 Level
1279 Review
66 Karma

Review on SapientNitro by James Vilchez

Revainrating 5 out of 5

Flexible and attentive customer service

I like that they are able to give me different options in terms of what my account needs (and want) at any given time. They also have flexible hours which is great when you're working from home! It can be difficult tracking down information sometimes as it's not easy finding files or folders with their system but once found its very simple to navigate through them - just takes some practice getting used too though :) Great team who work hard every day to make sure our business runs smoothly so we don't need to worry about things anymore!!

img 1 attached to SapientNitro review by James Vilchez



Pros
  • The flexibility, ability for support staffs around Australia if needed by clients via phone/chat etc., quick response times & excellent customer service provided during office hrs only
Cons
  • I will keep silent