I love how easy it is to use, once you get used with its interface everything becomes very intuitive! The best thing about this tool would be that there are no limits when using lead fookus for your business or brand as long they have an active subscription plan in place (which comes at $99/mo). There's nothing much i dislike so far but their customer support could improve if needed - maybe more frequent updates from them regarding new features being added etc? We've been able solve our problems of managing leads within one platform easily without having multiple tools doing different things which was causing confusion among users who were not aware what each other does do keep up good work guys!!