The ease in which you can access your accounts from anywhere at any time has been very helpful for our organization as we are able work remotely with no problem or issues! It helps us stay organized when working out problems while managing different business units within an international environment!! Nothing so far but I think it would be nice if there was more customization options such like adding additional fields/tags etc., This product does what its suppose too help manage all aspects related tot he billing process across multiple companies (internal + external).
The support team is really responsive whenever I have questions or need help with my system! They are always willing to listen and provide great advice when asked for it (and sometimes even before). There's not much you can dislike about this product - but maybe if there were more features available at an extra cost? We use onebill as our core ERP platform which handles invoicing/incoming payments & AR management in addition to other aspects such as GL accounts payable / receivable etc.