The ability for me to see all of my team's actions in one dashboard allows us (the marketing department) to make decisions faster as we can monitor what our partners are doing better than before! We've been using centroid since its launch so there has not really anything I dislike about it at this point - but if you have any questions feel free to contact their chat channel or ask someone else who works directly within that part of your organization. It is easy enough to use once set up correctly; however, setting things like integrations between certain channels needs some understanding of how they work together. Also having an employee from another field look over a project/task could save time by ensuring everything meets standards needed and makes sense overall. Incentivizing reps to meet deadlines helps ensure projects move along smoothly.