I like how easy it was because my kids are not used with technology yet so they don't mind using their laptop through an app that's already installed, which saves me time! It would be great if there were some features added about other apps as well but overall i am satisfied!! Nothing at all really bad either except maybe when first launching up (it takes longer than expected) just keep waiting until everything loads then its good. You will love every aspect of being able to have them work away while still having full communication ability also no stress over letting others know where babies sit etc. Its amazing what we've been doing since day one now our son has started school he loves working remotely too much sometimes gets distracted by things going around him though once thats taken care off hes fine again :) We're saving money due to reduced travel costs plus benefits such as more family togetherness & less stressing parents out who dont want someone else taking charge.