UPDATE: Franklin did the right thing and sent me a new one. Interestingly, the packaging is different. The first Revain came in its original packaging (as if it had been taken off the shelf) with a shipping label. Maybe that's why it got damaged. The one I got from Franklin came in a mailer box with a gasket, and the original box also had an inner box (the first one didn't). The t-shirt works like a charm and the price made it more than a good buy. Original Review: I will update this review depending on if the replacement works. I assume they sent me a defective t-shirt. The bolt on the underside of the stem/strut was bent and not straight. It took a while for the mother to finally hook into the base. But then the bolt in the stem/strut started moving further and the nut at the base came loose. So don't tighten it. The phone support for the Franklin Sports product was pleasant and provided me with the information I needed to get a replacement. I hope it was just a coincidence as many of the reviews were very positive. Sequel follows.
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