The softwares are very good, the support is excellent too! I can't think of anything that would make me dislike this software - it's great for everything you need as an organization (email management/automation). We have been using them since 2015 but we recently switched over from Office 365 email accounts to Gmail due to Google rolling out their own version of Exchange which was not compatible with O365 at all. So far so good- they've fixed most issues quickly and professionally - nothing really came up yet other than some minor glitches here or there. If your looking into something like this then give it a go first before deciding otherwise- if you're already considering another solution look elsewhere because these guys will get things done when others won't even try. Email automation & communication between employees. I have been working with this company for over 10 years now, they are very professional, always keeping you up to date with what is going on and if there are any problems or issues that arise they solve them immediately. The support team are also very helpful and always willing to help. Nothing really. They do great work and are reliable. We use their products for data collection from our client's customers.