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48 Karma

Review on Central Consulting Group by Smiley Edwards

Revainrating 4 out of 5

Our company is growing rapidly, so we decided to start investing in systems and tools that would allow us to streamline our business processes and drive efficiency.

Our company is growing rapidly, so we decided to start investing in systems and tools that would allow us to streamline our business processes and drive efficiency. We engaged them to help us implement a central CRM system that could consolidate our disparate applications and workflows into one tool, that we could easily access from any device, and that would allow us to make better use of the data that we already had in place. They designed and implemented a fully integrated, easy-to-use, mobile-first CRM that integrates with our existing apps and workflows seamlessly. Their responsiveness and attention to detail has been second to none. They are flexible and responsive to our changing needs, ensuring that we stay ahead of our competitors and keep our business running smoothly. We now have a single source of truth that provides accurate and actionable information across our organisation. It allows us to manage relationships, prospecting and selling better and makes everyone in our organisation happier and more productive. The fact that they have such a comprehensive suite of services means that we no longer need to contact multiple companies to fulfil our business requirements. Central Consulting Group has become a trusted partner who have helped us evolve our business model and helped us improve how we operate within our industry.

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Pros
  • Easy to use
  • Flexible and scalable
  • Very good support and technical assistance
Cons
  • Cost
  • Lack of flexibility in the product itself
  • There aren't many good options for business intelligence and analytics