I like their focus of improving access for people who are blind or have low vision, as well as those using screen readers/screen magnifiers! The software has helped me create better websites by adding images where needed without having them in sighted mode first - which can be very time consuming if you're not familiar enough yet (I'm still learning). It's also great because it makes my job easier when working remotely from home since we don't need someone else watching our screens while coding at times :) Their customer support team was amazing too!! We've been able use this product together over several years now so there isn’t much about what they could improve upon right off hand but maybe more options would help? Maybe an option between text only & image-only views might work best instead just one way all along??? This program does exactly everything described above plus many other things such as creating custom keyboard shortcuts etc.