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1356 Review
70 Karma

Review on Loyalty Grades by Brent Borseth

Revainrating 5 out of 5

Great platform for collecting feedback from employees

I like that you can see all of your scores at once instead if just one score from every provider in my office! It is easy to use for both staff members as well as our administrators who then share them easily across multiple platforms such as social media or email lists. We used it when we had around 200 employees but now have over 1000 people so maybe try out another version first? Just make sure how they will scale up before purchasing this software because sometimes there are glitches where some surveys don't load properly until more users come online later (which isn’t always an issue). This has helped us track overall customer service quality by having several different metrics including employee feedback regarding training needs / questions etc.,.

Pros
  • Very pleased wth everything about their product especially since being able to run reports within minutes after launching without needing any knowledge whatsoever unlike similar products found elsehwere.
Cons
  • Nothing