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1 Level
757 Review
32 Karma

Review on ERT Transportation Manager by John Contreras

Revainrating 4 out of 5

Great Shipping Solution with Room For Improvement

The system is very easy to use! It's user friendly for both new users as well as seasoned professionals in this field of business. I do not have any dislikes about the program itself; however there are some minor issues that could be improved upon such as making it easier to navigate through screens when adding or editing carriers (especially if you're using an iPad). This software has been great so far but we've only had our account up & running since October 2016 which isn't enough time to make final conclusions yet. We were looking into creating another way to track shipments from different locations around the country by utilizing multiple accounts within one fleet manager.

Pros
  • Easy access, ability check everything at once
  • Very accurate data tracking capabilities
  • Customer support team was amazing.
  • Great customer service with helpful answers provided via phone calls/email correspondenceFast shipping times compared vs other vendors
Cons
  • Software interface needs improvement
  • Reporting can sometimes take awhile depending how much information they want included per report
  • Not