The system is very easy to use! It's user friendly for both new users as well as seasoned professionals in this field of business. I do not have any dislikes about the program itself; however there are some minor issues that could be improved upon such as making it easier to navigate through screens when adding or editing carriers (especially if you're using an iPad). This software has been great so far but we've only had our account up & running since October 2016 which isn't enough time to make final conclusions yet. We were looking into creating another way to track shipments from different locations around the country by utilizing multiple accounts within one fleet manager.