Great software! Excellent customer service! I was referred to them from my current software provider. After a few phone calls to understand what we were looking for, I was connected with a rep who helped us define exactly what we were looking for. He had a number of solutions for us to consider and provided many options and comparisons so that we could make a decision based on what would best fit our needs. Since our old system was outdated and didn't offer what we needed, we went with ERT…