I like the fact they have such a wide range of tools available for marketers and advertisers to use in order to understand their campaigns' performance across the channels involved or platforms used as well as all forms (content production/distribution).
It's not bad for some features but you'll really need a lot of time before using them properly. They should be more customer-centric by providing better service and faster response times since this would improve our workflow immensely! The ability for us as sales reps in this industry have access all of our data at once with ease! It's so much easier than pulling up different spreadsheets or files when we need them!! I wish there was more customization options available like adding new fields/columns but overall great product very user friendly. Great way keep track if things going well during meetings vs not meeting expectations etc..