I've read most of the reviews and most of the complaints have been that the ball didn't fully deflate, sometimes not at all. I had this problem on my first two downloads, but following my trick I haven't had this problem since. 1) Fill the washing machine with your clothes. 2) Fill the dispenser with the correct amount and close the lid. Make sure the washing machine is on top of your clothes. This is the most important part. 4) Place the DownyBall upside down. So far this has worked when deflating the entire DownyBall. Hope that helps
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