The team is very helpful, responsive to any question or concern I have had over their platform! They are also great about keeping you up date with your progress through weekly check in calls which makes it easy for me as an entrepreneur who lives out of state from my business partner/cofounder (who runs day 1).
It's been almost 2 years since we started using this service but they continue making improvements every week that make us more productive each month!! We're able get our accounting done quickly without having employees do all these tedious tasks so there isn't much room left once those bills come due haha - just kidding. But seriously though if anyone asks themselves "how can i be doing X" then go talk directly w them because chances are someone else has already asked before :).