The team is great, always available to answer questions or help with anything I need them for! Very friendly people who are willing go above & beyond what clients expect of their translators/localizers. They were also able to find me some amazing freelance writers in other languages (German). Not much but they're working hard at it so keep up your communication as things can get lost sometimes if you don't check back often enough - that's just how business works though ;) Great work ethic from everyone involved; we've been doing this long-distance relationship since 2011 without any issues whatsoever :D.