First thing I have to say is that I'm pretty sure I should have expected exactly what I got here. This mug was a replacement for one that got lost in a move, so it was definitely worth a try. The glass in the cup is very thin. Therefore, the outside of the mug is always very close to the temperature of the beverage it contains, and probably too hot to hold. Worse, the grip is practically a semicircle and too small for a man's hand to comfortably fit three fingers in the grip. My fingers don't fit. The result is not only a handle you can't grab, but one that's perfectly designed to rotate in your hand without holding a vise. Three stars because I expected the glass to be thin. I'm amazed at how quickly and well these guys got me this bastard and I mean it seemed to get delivered to my box before I even remembered I ordered it. Great job there. Since the history of my favorite mugs is the same, they get lost every time I leave them on my desk for the weekend or when I'm away. It's sad but obvious that my highly educated and well-paid colleagues have been infiltrated by at least three raunchy cup thieves over the years. So not only did I try to leave various items on my desk while I was away to find out what types of knick-knacks and nesting materials they prefer. (I have charts and graphs.) But I can assure you all, this mug will be on my desk by Monday. In any case, the company's performance is five stars, but the design of the cup leaves a lot to be desired. better, at least it doesn't leak!.
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