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Netherlands
1 Level
721 Review
55 Karma

Review on SERWALL by James Wickware

Revainrating 2 out of 5

SERWALL: A Potpourri of Regrets and Lamentations

My experience with SERWALL, an internet store that specializes in everything that has to do with patios, lawns, and gardens, did not live up to my expectations, which were quite high. The actual quality of the products was not very impressive, despite the fact that their website offered a broad variety of trendy outdoor furniture and garden accessories to choose from. I was dissatisfied with the flimsy construction and low-quality materials used in the patio seating set that I purchased and received. I had the impression that all it would take is a gentle breeze to topple it! In addition, the color was entirely different from what was depicted on the website's advertisement for it. Not to mention the laborious process of placing an order and the lengthy wait periods for delivery. To add insult to injury, the staff members working in customer support were unhelpful and appeared annoyed by my questions. It's almost as if they had no interest in addressing any of my problems at all! In sum, my time spent with SERWALL left me experiencing a mixture of frustration and disappointment. This particular online store is not one that I would recommend to anyone seeking to purchase high-quality garden furniture or accessories. Look elsewhere to satisfy your gardening requirements and save yourself the trouble.

Pros
  • Products of superior quality and impeccable craftsmanship
Cons
  • Some customers find the ordering procedure to be tedious.