I like how much thought went into this product! If you have never used one before (or maybe don't really know your way around computers), then it does take some "getting use to". But after an hour or so everything becomes crystal clear- very nice indeed :).The slinger feature in particular has made our jobs/printing easier than ever!! We are able now do just about anything we need from home instead having two guys at work - no kidding ;)!A couple areas that could be better would include possibly being integrated more woth out client's other systems such as Salesforce / Dropbox etc; also perhaps allowing us access when they aren'y logged onto their computer which helps sometimes during rush times but not others :)We solved problems regarding time off requests prior going back under 1 man coverage while working remotely through these changes Avanti Slingshot is a highly accurate and user friendly application. It is very easy to use and setup. The application is easy to learn and navigate. The customer service from Avanti is great. We have a huge inventory of equipment and customers. Avanti Slingshot has allowed us to manage our inventory of equipment in a more accurate and timely manner. We are able to quickly and accurately see the inventory and use of our equipment. This allows us to make better business decisions.