The system is very easy to use and offers a lot of flexibility. It is not as easy to use as other tracking systems, but it is worth the effort to train your staff on how to use it. The software is easy to understand, and the customer service support is great. The software has many features that are helpful. The customer service support is outstanding. The package tracking software makes it easy to see what the status of packages are and when they need to be picked up. The system is very flexible and can track packages and mail from almost every mail delivery company.