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1 Level
751 Review
51 Karma

Review on LAB Group Services by David Norwood

Revainrating 5 out of 5

Great Service Provided By Account Manager

The process of getting my new client up-to speed with their account management was smooth, simple & effective! I highly recommend this service for anyone who requires an end user friendly tool that can be implemented quickly without technical support from our team as well ensuring ongoing compliance requirements are met at all times (compliance audits).

img 1 attached to LAB Group Services review by David Norwood

Nothing so far but would like more flexibility around what we could do if needed down future road map/requirements changes etc.. Would love it had been able to set specific deadlines within which they were required too complete training before being allowed access - however there's nothing technically stopping them accessing straight away after purchase via web link provided by us or someone else once initial email has gone through?

Pros
  • User friendliness
  • Customer Service / Helpdesk response time
  • Onboarding capabilities