The way they help us to reach out our customers. Their services are quite cost effective for any size business in Singapore. I have no major complaint about their service so far but if you want some specific feature like live chat support or video calling then make sure that it is available with them as well otherwise there might be something lacking from your side. We use getit comms team for all of my marketing needs including website development, SEO/SEM etc. They also assist me during client meetings which adds value to everything we do together.