I love how easy it was to set up my account once I got over all of the technicalities! It's been great being able to keep track of who is coming into our facility. Some features are not as helpful as they should be (like when someone has already checked out), but overall this program works well! We have used different programs before, but nothing really stood out until we tried The Receptionist! Nothing at all! This is an awesome app! If anyone had any questions about their reception area or checking people in/out, this software helped them get answers quickly!