(New) This company is very responsive and asked me to update my review if I'm really satisfied. I would be happy to update my rating. I can't get the battery compartment out. I used 3 different tools and spent at least 15 minutes on them. I gave up. You can see in the picture how far I've gotten, but it's still not coming out and I don't want to break it. You may not be able to take it back. I have requested a replacement. I'll update this when it arrives. hope it opens
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