I ordered this thermometer because my Sharpei is suspected of having Sharpei fever. When I tried to use it, it gave me a score of 100.2, which isn't exactly a fever. So I tested it myself, it seemed 2.5 degrees lower than it should have been. I contacted the manufacturer and he kept asking me questions about it. I was expecting something, but it seemed kind of weird. Well, he asked for my order number. I gave it to him too and he said he was having trouble finding it. He started talking like he was helping me. I then contacted him again and he said since it was from Amazon I could just return it to them! Well, that definitely helped! I made a mistake and told him it was originally 3.5 degrees, but I later corrected it. Is it customer service and not a slap? It seemed to be the last! I will not buy from them again in the future and do not recommend them!
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