I have worked with them on several campaigns. They are always willing to work with you to find what fits best for your campaign or business. Always open to suggestions, questions and ideas. I think their prices are fair and they have been able to provide services at a reasonable price. In all our campaigns we've had positive results, so it's hard to pick out one area where we wish is could be better. If you're looking for someone who will listen to your needs, help you understand how to use social media effectively and offer advice about how to do outreach then this is the firm for you! I liked the fact that they were able to adapt to what I wanted and were able to create a website that was unique to my brand. I cannot think of any negatives. I would definitely recommend ELS to other businesses looking to create a website. They are very professional, friendly and knowledgeable. I was surprised at how easy it was to work with them. They were able to create a website for me that was very unique and very easy to use.