Review on Roxio Easy VHS DVD Plus by Russ Mashlan

I purchased this item to convert 40 VHS tapes of family memories from my children's births to their weddings and numerous family reunions. Based on my bad experience with this extremely unreliable buggy product, I definitely feel that this tool is not worth what I paid for and I recommend people not to buy it and get a similar tool from someone else instead acquire. I plan to return this tool. product and buy another version of a competitor so I can convert all my tapes correctly and reliably. limited in functionality, and it very easily crashes all the time. Worse, either due to these errors or because the application erroneously aborts the conversion midway through, the user is given the false impression that either the end of the tape has been reached or the entire recording has been converted, when in fact only a small portion has been converted the recording. tape has been processed. My first problem started with a software installation that I tried on two different computers and both gave the same error message (missing cp.msi file for Cinema Player), an error that halted the installation on their rails and aborted the partial setup. I called tech support but they couldn't help me. They have insisted both in the chat window and via email that I send them a screenshot of the error messages, although I have sent them to them twice via the chat window but have received nothing in return to resolve my issues. All I wanted was to provide the missing MSI file so the installation could complete correctly, which of course they couldn't do or just didn't understand what I needed to do. I figured it out myself, by uninstalling all Roxio products from my laptop, I was able to reinstall and use the new app on that device. It still doesn't work on the desktop I want to use for the actual conversions because my laptop doesn't have a DVD burner and I refuse to do the same uninstall steps on my desktop. ' and a very unreliable tool that easily crashes if any other important activity is running on the same computer at the same time. Things like enabling Windows screen saver or opening File Explorer over network, browsing Windows settings, downloading an app from store or installing a program mostly crash the app without completing the conversion is. However, nothing tells you that the tape has been partially converted and there is more left. This means that to ensure complete conversion of the entire contents of the tape, the only remaining alternative is to carefully monitor the conversion of each 4-hour tape without doing too much. lots of work on the same device to make sure nothing gets deleted to minimize the impact of restarting a process multiple times. As a result, this conversion process would take longer and we would not be able to do automatic downloads. From my perspective, the recommendation is simple: buy a product from a company that offers the best support and a tool that works consistently and has more features than this poor product. otherwise you are wasting your money