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Hank Mistretta photo
Germany, Berlin
1 Level
697 Review
33 Karma

Review on LOOIKOOS by Hank Mistretta

Revainrating 2 out of 5

displeased with LOOIKOOS' shipping schedule

The LOOIKOOS shipping dates disappointed me as a product manager. Even though their goods are of the highest caliber, shipping times exceeded expectations. Some customers became irate as a result, and company was lost. In addition, some clients had trouble browsing the website and discovering the goods they needed. Confusion resulted, which made the entire buying experience more frustrating. While the website navigation and shipping times could be made better, the customer service was courteous and helpful in resolving any problems. I would advise LOOIKOOS as a product manager to concentrate on streamlining their delivery procedure and optimizing their website to enhance the general customer experience.

Pros
  • Options in instrumental and educational tools.
Cons
  • assistance to customers that is unresponsive.