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Australia, Canberra
1 Level
701 Review
63 Karma

Review on EPIRORA by Mitch Warner

Revainrating 2 out of 5

A Negative Online Shopping Experience with EPIRORA

I was eager to visit the EPIRORA website because I like to buy for clothing and accessories online. My interaction with this business, however, was hardly pleasant. The variety of goods was not as impressive as promised, which was my first observation. Although there were some nice pieces offered, there wasn't much selection overall. Furthermore, the costs were higher than anticipated, which made it challenging to defend making a purchase. The website itself also fell short of expectations. The layout was cluttered and confusing, making it challenging to locate what I was searching for. I would have preferred more thorough product descriptions, and some things were not properly portrayed in the product photos. Finally, the level of customer care was poor. My request for information about a return was met with a slow and unhelpful answer. It was obvious that the EPIRORA staff did not care about giving customers a good experience. Overall, I would not suggest EPIRORA as a go-to internet shopping destination. Even though there are some nice items available, the overall experience is disappointing due to the small variety, high prices, and subpar customer service.

Pros
  • Website that is pleasant to users and simple to navigate
Cons
  • Unreliable search functionality on the website Slow reaction times to complaints or questions from customers