The tool is very easy-to -use, it has an intuitive interface that allows you get started quickly without having any previous knowledge in Gis or databases! I like how quick & simple are its functions for mapping out my needs/requests.
It's not as advanced of other similar products but this may be because i'm just starting with using these types software (Safe City). To map up areas where we need protection from crime such us schools etc., also helps me visualize what kind of security measures would work best around certain buildings.