They are very customer service oriented as well as providing great communication throughout all stages of our PR campaign for us! I would definitely recommend them again when looking at other services in this field because they always come through 100% each time!! Nothing really that stands out but everything is amazing so no complaints here either :) We were working directly with their Director of Communications who was awesome.
She had an open door policy where she could answer any questions or concerns you may not even know about until after your contract has ended which made it easy going into negotiations if there ever came up something like "what happens next?".