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Review on Xiaomi Mi Robot Vacuum-Mop 2 Lite RU robot vacuum cleaner, white by Franciszka Adler ᠌

Revainrating 1 out of 5

The product is of poor quality, I do not advise.

But! I was born with a flaw; I could not clean an apartment that was more than 49 square meters in size before needing a recharge. He cleans up half of it, then goes to workout, and then he stands there for at least an hour. After that, the cleaning proceeds. really dull and boring. When I first noticed it, I realized that I had never used a vacuum cleaner like that before. Due to the fact that it lasted for more than two weeks, I had no choice but to send it back right away. Because of this, I was required to get in touch with the store's warranty service in order to get the battery replaced. I handed it over to them on December 14, and they assured me that it would be returned before the new year. However, I continued to wait and wait. After 45 days, there has been no communication from the customer support department. It's much worse when you go into the store since the employees there will tell you that they are clueless about anything. I wrote to the business requesting a refund, and I didn't even wait for the response "accepted"; instead, I pressed them through the operator, and they appeared to answer. But now it's been ten days, and there's been no money and no information. I have no idea how the shop operates, which is extremely concerning given the intensely competitive climate today. Therefore, I will not recommend this company to anyone because if there are any issues with the products that were purchased there, I will have to go through the same pain that I had! This is the "Corporation Center" retail establishment!

Pros
  • The vacuum cleaner itself is satisfactory, and its performance has not been criticized in any way.