Loved this backpack/purse for a day or two and would still love it EXCEPT where it's on the straps of the At the back, a sharp piece of metal like a spring pierced the tube and ruined some clothing before I realized what had happened. Needless to say, I will not be using this bag again. Maybe I accidentally received a backpack that wasn't well made and I'm very disappointed because I really liked it until then. my money. I asked for a replacement because I really hope mine was just defective. I will update again after I get a replacement. At the same time change from 1 star to 3. My initial review only gave this bag 1 star as I was only able to use it for a short time. I received a replacement bag and have changed my rating to 5 stars due to customer service and product support. If I have any problem replacing the bag I will update this review again.
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