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United Arab Emirates, Abu Dhabi
1 Level
791 Review
17 Karma

Review on Dazoriginal by Jesse Bailey

Revainrating 2 out of 5

Dissatisfied with Dazoriginal—A Narrative of Unsatisfactory Engagement with Customers

As someone who does a lot of their shopping online, I've come across a lot of different online businesses that sell things like clothing, shoes, and accessories. Unfortunately, my time spent with Dazoriginal did not live up to my expectations in any way. Due to the poor quality of their customer support, I was left feeling both disappointed and frustrated. To begin, the user experience of the website was disorganized and cluttered. It was difficult for me to find what I was looking for due to their extensive collection and the fact that it was difficult to navigate through it. The images that they provided for their wares were of poor quality and did not convey an accurate depiction of the goods. When I eventually got my order, I discovered that the products were of a poorer quality than I had anticipated. The quality of the garments was subpar, and they did not come in the correct measurements. In addition, the jewelry and accoutrements were of a low quality and did not resemble the images displayed on the website in any way. To make matters even worse, when I tried to get in touch with their customer service staff, they did not respond to my inquiries and were not helpful. It took them several days to respond to my emails, and once they did, the responses were indifferent, and they did not offer any kind of solution to the issues I was having. When compared to other online fashion stores, Dazoriginal is inferior in terms of the quality of its products, the assortment it offers, and the assistance it provides to customers. The purchasing experience I had at Dazoriginal left me feeling extremely let down, and I would not suggest their products or services to anyone.

Pros
  • Simple and straightforward navigation
Cons
  • poor image quality of the merchandise