I have been using reflex for over 5 years now in our retail store with no issues at all! The customer service has always made me feel comfortable when i need help or assistance as well it's easy access even from home which makes my job easier than ever before!! Nothing so far but everything works like its supposed too.
There are some minor things here n there about their product however nothing major just small stuff such us pricing system not being updated properly etc.. If you're looking into buying this software make sure your IT department can provide support if needed otherwise dont buy because they will tell u something else other then what really needs fixing/changing.