UPDATE 4/15/16: This had been installed on our factory unit for 4 months and 5 days and we only needed to charge it for the first time after traveling around the AL coast, east TX were NW TX, along I-40 through NM and to NW AZ. Most of the time the water was 7-10 grains hard in the places we stayed. It was getting VERY tough in Northwest Arizona, so he checked this thing out! Charging was easy: detach it from the device, open the inlet and outlet, tilt it on its side a few times to dump a few cups. Water (tilt until it won't retract, level to let in more air, tilt again, etc.). Remove the feed hole, pour in 2# table salt (we tapped the unit several times on the table so the salt would settle as we stood), pour about a cup of water into the feed hole to wash the salt off the threads. , leave for 5 minutes, turn on the water, open the drain and let it run for 20 minutes (the drain only lets out a little water), close the drain and turn on the water again. . Everything is ready and back in business! For those having trouble draining, remember that this is a closed vessel and must be vented to drain. So open the intake and exhaust, tilt it all the way up, lift to let in more air, and let out a little more. WE STILL LOVE IT! This is a fantastic addition to our caravan! We had it and used it for about 2 days and the difference it made to the softness of our water is amazing. We've been waiting a long time to buy it! Hose connections have simplified installation and use. A bit heavy, well built. We actually built it into the coupe so we don't have to worry about theft or freezing in cold weather. I have suffered from very dry skin for many years and have only noticed a significant improvement in the last two days! Plus, the price on Amazon is significantly better than any other we've found!
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