Despite SPITJACK's claims of having top-notch customer support, I was generally disappointed. Although their website was easy to use, I had problems with the shipping procedure that were not quickly resolved. Slow response times and unhelpful responses were received when attempting to get in touch with their staff. Making promises that a business can't keep is disappointing. I would suggest searching elsewhere if you value effective and efficient customer care. SPITJACK fell short of what I had hoped.